In Recording, privacy and consent

How does Heard tell people it's recording?

Heard says who it is three ways, and it records nothing until it sees you on the call.

1. Its name: "Heard (recording for your first name)".
2. The chat: as it joins, it posts "This call is being recorded by Heard for training purposes." on Zoom, Google Meet and Microsoft Teams. Webex doesn't allow it.
3. Out loud: once it sees you, it starts recording and says "This meeting is being recorded." It says it again when someone joins, phone callers included.

If Heard can't tell everyone, it stops recording and leaves: when no notice got through at the start, nothing is scored, and when someone joined who couldn't be told, only the call before they joined is scored. Anyone can type "Heard leave" in the chat to make it go.

Didn't answer it? Contact us