In Plans, billing and extra reports
How do I change or cancel my plan?
The admin of a plan bought online opens Settings, then Billing.
- Switch to yearly or Switch to monthly: the switch happens at your next renewal.
- Manage billing: your card, your invoices, and fewer seats from your next renewal, at Stripe.
- Cancel plan: Stripe's cancel step. Cancelling stops the next renewal, and your seats work until the end of the period you paid for.
- More seats: invite past your seat count on the Team page; the charge shows first.
Payments aren't refundable, except where the law requires a refund, or where we end your plan for a reason other than a breach of the terms. The Purchase Terms say it in full.
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